Service Support
Comet Heavy Industry promises to guarantee the one year (12 months) warranty of the equipment after the self-testing of the equipment (except for wearing parts), but not more than 18 months (from the equipment leaves the factory). For damage beyond the warranty period or man-made damage, our company will provide life-long maintenance services and provide accessories at lower prices.
Pre-sale service
√ Introduce and show products to customers.
√ Provide a wide range of equipment and technical consulting services.
√ Recommend suitable products and crushing plant solutions for customers according to customer needs.
In-sale service
√ Manufacture products according to customer needs.
√ Strictly control every link in the equipment production process.
√ Assist customers in planning the site and do a good job in equipment infrastructure.
After-sales service
√ Always provide customers with warm and thoughtful service.
√ Send technicians to the customer site to guide installation and commissioning and train personnel
√ Provide lifetime technical consulting and maintenance services
Spare Part Supply
Our spare parts are made of the good materials, through strict quality control, and tempered with heart. It has the advantages of good wear resistance, high strength, high temperature resistance, corrosion resistance and durability. In order to deliver the parts to the customer's production site as soon as possible, Comet Heavy Industry has built a special parts warehouse, and timely dispatches the goods from the warehouse to reduce the customer's waiting time and improve the production efficiency of the customer's equipment.
